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Administrative Intern

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The administrative assistant is responsible for general assistance in the office and receiving program participants and members of the public in the office. Interns must receive visitors and respond in a friendly way to their needs. Administrative interns will learn and practice essential skills that will help develop professional office protocol. Duties include, but are not limited to:

 

  • Answer telephone calls whenever possible and respond to callers’ requests with a friendly tone of voice
  • Process daily incoming and outgoing mail
  • Provide general support for agency including general filing, general copying, supply ordering, and mailing preparation
  • Provide office support functions including word processing, filing, copying, composing a variety of business documents, reception, gathering and compiling data, and balancing and coordinating a workload for multiple projects while meeting deadlines.
  • Provide lead and/or back up receptionist support to include greeting visitors in person or by telephone and to connect those with the appropriate staff person or services that will best serve their needs in a friendly, professional manner.
  • Assist departments with special projects including distribution of information, data entry, filing, and research.
  • Provide support for administration staff.
  • Interact effectively with supervisors, officials, employees, and the general public
  • Maintain confidentiality of information
  • Work effectively despite interruptions, and have attention to detail
  • Plan, organize, and prioritize work
  • Proofread documents and other work
  • Use a computer, related software, transcribing equipment, and other standard office equipment

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