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Customer Service with Dorothy Tucker

Wednesday 10am – 10:30am

Every Wednesday, CBS 2’s Dorothy Tucker will join The Perri Small Show (airs M-F, 9a-Noon) for Customer Service, a half-hour program addressing consumer advocacy.

In this age of do-it-yourself, Tucker will empower the audience with lively guests, special features and tons of information on how to become well-informed and conscientious consumers.

Tucker has served as a reporter for CBS 2 Chicago since 1984. Currently she reports for the station’s 5:00pm, 6:00pm and 10:00pm weekday newscasts. Tucker also serves as the station’s consumer reporter, covering issues and trends to help viewers save money and avoid scams.

She joined CBS 2 from KDKA-TV in Pittsburgh, PA where she worked as a general assignment reporter and talk show host. Prior to that, Tucker worked at KWGN-TV in Denver, CO as a general assignment reporter. Previously, she was a reporter and weekend anchor at WREG-TV in Memphis, TN (1979-80). Tucker began her broadcasting career in Peoria, IL at WMBD-TV, after serving as an intern at CBS 2 in 1977.

Tucker has been honored numerous times throughout her career. Her many awards include nine local Emmys, including one for her breaking news reports during the 2008 NIU shootings and two for her work on CBS 2’s 2003 and 2004 broadcasts of the LaSalle Bank Chicago Marathon. She was honored by the Chicago Association of Black Journalists with their annual award for Outstanding Television Reporting (1994 and 87) and received a national UPI Spot News Award.

She is on the board of NABJ-Chicago (National Association of Black Journalists) and was co-chairman of their Katrina fundraiser which raised money for hurricane survivors who are making Chicago their new home.

She graduated, with honors, from Northwestern University with a B.S. in Communications. Tucker is currently a member of Northwestern University’s Council of One Hundred.

Tucker, a native Chicagoan, lives in Hyde Park and is the mother of three.

Send Us Your Comments

Feel free to let us know what you think of Customer Service with Dorothy Tucker and which consumer issues you’d like to see Dorothy tackle on future segments.

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Additional Consumer Advocacy Resources and Stories

WVON listeners get FREE access to Checkbook.org as heard on Dorothy Tucker’s Customer Service.